Supporting family members
When someone you love is struggling — or the whole family feels fractured. Support for carers, parents, and family members navigating difficult times.
About me
I am a wife, a mother of four, and someone who understands how demanding family life can be. For more than twenty-five years I have worked in education as a therapeutic mentor — supporting children, parents, and families through loss, change, anxiety, and conflict, with deep understanding of SEND needs, SEMH, and autism. That experience shapes how I work today: calmly, without judgement, and always with you at the centre.
I hold a BA (Hons) in Integrative Counselling, am BACP registered (00972506), and a member of the NCPS (NCS22-02212). I am currently working towards BACP accreditation — that process is in progress and not yet completed. Clients often tell me they feel at ease quickly — approachable and understanding — that the therapy room feels like a warm hug, and that they finally have space to be heard. Alongside counselling, I offer professional coaching for leaders and education professionals — forward-focused support for clarity, confidence, and sustainable performance.
When you work with Phoenix Renewed, you work with me — not a rotating team. That continuity matters, especially when you are sharing something deeply personal.
Does any of this sound familiar?
If you recognise yourself in any of these, counselling may be the next step — not to patch things over, but to understand what is underneath and recover properly.
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Do you feel like you have been living with anxiety and depression for years?
Yes — that sounds like me -
Do you keep coping day to day, but never quite feel free of what weighs you down?
Yes — that sounds like me -
Has something from your past left you feeling stuck — even when life looks fine on the outside?
Yes — that sounds like me -
Do certain situations still trigger you — even though what happened was years ago?
Yes — that sounds like me -
Does your body feel on high alert, as though something bad might happen again?
Yes — that sounds like me -
Do you put on a brave face for everyone else whilst feeling overwhelmed inside?
Yes — that sounds like me -
Are you tired of strategies that help for a week, then the same feelings come back?
Yes — that sounds like me -
Do you wonder whether there is a root cause beneath it all — but no one has helped you find it?
Yes — that sounds like me -
Has grief, loss, or family upheaval changed everything — and you do not know how to move forward?
Yes — that sounds like me -
Are you neurodivergent and exhausted from trying to fit into a world that was not built for you?
Yes — that sounds like me -
Do you feel like you are always the strong one — until you are not, and no one knows?
Yes — that sounds like me -
Has your relationship lost its connection — and you are not sure how to rebuild trust?
Yes — that sounds like me -
Are you caring for ageing parents and children at the same time — with nothing left for yourself?
Yes — that sounds like me -
Is menopause changing your mood, identity, or relationships in ways no one warned you about?
Yes — that sounds like me -
Is your child's SEMH or autism diagnosis putting the whole family under strain?
Yes — that sounds like me -
Are you a teacher or public sector worker carrying everyone else's problems — and running on empty?
Yes — that sounds like me -
Are you a leader or manager who needs a confidential space to think — not another meeting?
Yes — that sounds like me -
Has a recent autism diagnosis as an adult left you rethinking your entire life?
Yes — that sounds like me
You do not need to have all the answers before you reach out. A free 15-minute consultation is a gentle first step — no pressure, no judgement.
The counselling journey
Counselling with me is not a sticking plaster over the problem. We start by steadying the ground — then we gently unravel what is underneath, and work towards genuine resolution. Here is the complete journey:
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Stabilisation
First, we steady the ground. When everything feels overwhelming, you need to feel safe and held before going deeper. We focus on calming the noise so you can breathe again.
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Root cause
Then we explore what is really underneath — not just the symptoms, but the patterns, experiences, and beliefs that shaped them. We go at your pace, always.
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Learning
Understanding why you feel as you do. New insight into yourself, your triggers, your coping responses — and why the same loops keep returning.
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Processing
Working through what you uncover. Feeling it, making sense of it, letting it move — in a space where nothing is too much.
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Resolving
Finding your way forward with clarity. Not just surviving, but living with genuine freedom — because the root has been understood, not simply managed.
Some people need more time at one stage than another. That is expected — you set the pace throughout. Book a free consultation and we can talk about where you are now.
A safe space to understand and recover
Hello — I'm Tash
BACP-registered integrative counsellor · BA (Hons) Integrative Counselling
If life has knocked you off balance, you deserve more than a sticking plaster. You deserve a calm, non-judgemental space to talk — to steady the ground when things feel overwhelming, and then to gently unravel what is underneath and work towards real resolution.
For more than twenty-five years I have supported children, parents, and families through education and therapeutic work — including time with organisations such as Kaleidoscope and Murray Hall. The Phoenix symbolises renewal — at Phoenix Renewed, many clients find their footing again step by step, not by masking the problem but by understanding it.
I look forward to hearing from you,
Tash
Developing the practice
Phoenix Renewed is growing thoughtfully. Here is what is on the horizon — you can register interest where applications are not yet open.
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BACP accreditation
I am a BACP registered counsellor (00972506) and is working towards full BACP accreditation. That assessment is in progress and has not been completed to date — this page will be updated when accreditation is awarded.
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Supervision placements
In the near future, I expect to take on counselling clients under a supervisory role — for trainee or placement counsellors who need a qualified supervisor alongside their client work. Places are not open yet; register your interest and I will contact you when supervision starts.
Why Phoenix Renewed?
The Black Country deserves counselling that feels human — not clinical. Here is what sets Phoenix apart when you are choosing where to turn.
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Steady first, then resolve deeply
Many approaches help you cope for now. I help you stabilise when things feel overwhelming, then gently work towards the root cause — so the same patterns do not keep returning. Not a sticking plaster; a safe space to understand and recover.
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One counsellor, one relationship
Every session is with me. You are not passed between practitioners or lost in a large centre — you build trust with the same person throughout.
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A private, welcoming room
Sessions take place in a calm, cosy therapy space in Wednesbury — a dedicated retreat away from everyday noise, with free parking nearby.
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20 years supporting families
Long experience in education and family work means I understand parenting pressures, school issues, bereavement, and the ripple effects on everyone at home.
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Integrative, led by you
You set the pace. Person-centred warmth is at the heart of the work, with CBT, mindfulness, and solution-focused tools when they help — never a one-size-fits-all formula.
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Approachable and non-judgemental
Clients often tell me I am easy to talk to and genuinely present — a calm space where you can be yourself without feeling judged.
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Registered and accountable
BACP registered and NCPS membership mean professional standards and ethical practice. I am also working towards BACP accreditation — currently in progress.
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Try before you commit
A free 15-minute phone consultation lets you ask questions and see whether counselling feels right — with no pressure to book.
Steady first. Resolve deeply.
What makes my work different is the complete journey — not just the quick-hit stabilisation that helps you cope this week, but the longer path towards understanding and resolving what keeps pulling you back. Both matter. You need to feel safe before you can go deep — and you deserve more than managing symptoms forever.
My style is integrative: grounded in person-centred counselling — warm, non-judgemental, and led by you — with CBT, mindfulness, and solution-focused tools woven in when they help. I work affirmingly with neurodivergent clients, including many people exploring autism and ADHD. The therapy room is a safe space to be honest, to feel what you have been holding in, and to find the root cause — not simply to paper over it.
The core conditions I offer are:
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Unconditional positive regard (UPR)
Accepting and valuing you, without judgement, exactly as you are in each session.
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Congruence
Honesty and transparency in how I experience you and your world — a grounded, real presence.
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Empathic understanding
Seeing your viewpoint as closely as I can — as if I were walking beside you in it.
Counselling is not about me fixing your life for you — it is about creating space to hear yourself clearly, unravel what has been driving the patterns, and find your own way forward with genuine freedom. I will not judge what you bring; you lead the session. See the full counselling journey for how stabilisation, root-cause work, learning, processing, and resolving fit together.
How I can help
Every session is with me — not a rotating team. Choose the pathway that fits you; we can talk it through in your free consultation.
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Individual counselling
One-to-one support for anxiety, grief, stress, self-esteem, and life changes. In person in Wednesbury or online across the Black Country.
Anxiety counselling · Trauma counselling · Bereavement support
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Family counselling
A calm space for parents, partners, and families — communication, conflict, parenting pressure, and rebuilding connection. In person or online.
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Parents & families
Support shaped by twenty-five years in education — with deep understanding of SEND needs, SEMH, and autism. Parenting pressure, family conflict, and the ripple effects at home.
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Specialist areas
Menopause, education & public sector burnout, new adult autism diagnoses, family support, and professional coaching for leaders.
Menopause · Education & public sector · Adult autism diagnosis · Professional coaching
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Online across the Black Country
No need to travel to Wednesbury — secure online sessions for Walsall, Wolverhampton, Dudley, Sandwell, and beyond.
Professional coaching
Coaching is separate from counselling — forward-focused support for leaders, managers, and education professionals who need clarity, confidence, and a sustainable way of working without burning out.
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Leadership without losing yourself
A confidential space to think clearly when you are the one everyone else leans on — difficult conversations, boundaries, decision-making, and leading through change.
Professional coaching · Education & public sector counselling
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Grounded in real education experience
More than twenty-five years in education — including leadership, safeguarding, and the pressures of holding responsibility in schools and the public sector. Coaching that understands your world, not generic business talk.
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Coaching or counselling?
Not sure which you need? A free consultation lets us talk it through honestly — many professionals benefit from coaching for forward momentum and counselling for deeper emotional work.
Issues I work with
These are the areas I am most often asked to help with. If yours is not listed, you are still welcome to enquire — we can discuss whether counselling is the right fit.
Family support
Menopause
Sandwich generation
Education & public sector
Adult autism diagnosis
SEMH & ASD families
Trauma
Autism & ADHD
Anxiety
Bereavement
Family
Coaching
Wednesbury
Menopause & perimenopause
Mood changes, anxiety, identity shifts, and relationship strain — counselling for the emotional side of menopause that often goes unspoken.
Sandwich generation
Caring for ageing parents and children at once — overwhelm, guilt, and exhaustion when everyone depends on you.
Education & public sector
Burnout, stress, and the emotional load of teaching and caring professions — twenty-five years in education with deep understanding of SEND needs, SEMH, and school systems.
New adult autism diagnosis
Come to terms with a recent ASD diagnosis — identity shifts, grief, relief, and building a life that works for your autistic brain.
SEMH & ASD families
Counselling for parents and families of children with SEMH or autism needs — with deep understanding of SEND. School stress, EHCPs, behaviour, and family impact.
Autism, ADHD & neurodiversity
Affirming support for neurodivergent adults — understanding yourself in a world that often feels loud or confusing.
Anxiety & stress
Worry, panic, overwhelm, and burnout — finding steadier ground at your pace.
Bereavement & loss
Grief, change, and complex family feelings after someone dies or life shifts suddenly.
Trauma & recovery
Support for those recovering from difficult experiences — stabilise first, then understand and heal at your pace, without judgement.
Family counselling
Conflict, communication, parenting pressure, and supporting families through change — including SEND and SEMH-related stress.
Professional coaching
Forward-focused coaching for leaders and education professionals — clarity, confidence, boundaries, and sustainable performance.
Understanding yourself
Self-esteem, identity, and making sense of who you are — space to be heard and grow in confidence.
Sessions are for adults and young people from age 10 upwards (subject to suitability).
Fees & first steps
Free 15-minute consultation
A brief call or message to ask questions, explain what you are looking for, and see whether counselling with me feels like the right fit — before you commit to a session.
Individual counselling
Integrative counselling in a private room, or online if you prefer. Sessions are typically 50 minutes.
Family counselling
Support for parents, partners, and families navigating conflict, communication, or life changes.
Professional coaching
Forward-focused coaching for leaders and education professionals — fees discussed at consultation.
Concession rate
Reduced-rate places for students and people who are unemployed — a limited number available. Please ask when you enquire.
Fees are discussed openly at your free consultation — including concession options where applicable.
Cancellations: please give at least 48 hours’ notice to cancel or rearrange a session. Short-notice cancellations and missed appointments are charged at the full session fee. Read the full cancellation policy.
Private counselling is an investment in your wellbeing. The free consultation lets you ask questions and decide whether it feels right before you commit. Payment is by cash or bank transfer and is required before your session time.
Phoenix Renewed does not offer NHS-funded or charity-funded places — if you need funded support, I can signpost you when you enquire.
How soon can I be seen?
- Free consultation: call, text, or WhatsApp on 07359 082492 — I aim to respond within 48 hours.
- First full session: if you decide to book after the consultation, a session is often available within about a week, depending on diary space. I will give you an honest estimate — there is no pressure to continue.
- Capacity: I take on around ten new individual clients a month so everyone receives attentive care.
- NHS waits: if talking therapy through the NHS feels too slow, private counselling can be a human next step — Phoenix Renewed is not an emergency service. For urgent help, contact your GP, NHS 111, or Samaritans on 116 123 (free, 24/7).
- Free NHS talking therapies (IAPT): find NHS talking therapies in your area.
Counselling across the Black Country
Phoenix Renewed is based at Tame Avenue, Wednesbury WS10 0RL — easy to reach from across Sandwell and the wider Black Country. Clients travel from nearby towns for in-person sessions; online counselling is available if getting to Wednesbury is difficult.
- Wednesbury
- Walsall
- West Bromwich
- Darlaston
- Tipton
- Willenhall
- Wolverhampton
- Dudley
- Sandwell
- Bilston
Searching for a counsellor in Wednesbury, therapy in Walsall, or affordable counselling in the Black Country? You are welcome to get in touch — the first step is a conversation.
Location & facilities
Private counselling at Tame Avenue, Wednesbury WS10 0RL — a calm, comfortable therapy room with free parking nearby.
Phoenix Renewed Counselling Services
Tame Avenue
Wednesbury
WS10 0RL
Tame Avenue
Wednesbury
WS10 0RL
Reviews & feedback
Feedback shared with permission. Names are withheld to protect privacy. You can also leave a review on Google.
My brother and I now have a much stronger bond
By being able to work on our past, my brother and I have a better understanding and now have a much stronger bond. Thank you.
Rated 5 out of 5 stars.
As a family we are all in a better place now
Thank you so much for the amazing support you have given us as a family over our sessions. We all feel we are now in a much better place in our lives thanks to you.
Rated 5 out of 5 stars.
A guardian angel
She is so lovely and welcoming and instantly put me at ease. Before I started counselling I could not see a future in front of me. She showed me the light and helped to guide me through my darkest hours. She showed me the tools I needed to help myself and my family and myself are so grateful to her.
I 100% recommend counselling here, she’s helped me deal with my grief, depression, abuse and neglect. Thank you so much — you are literally living proof of a guardian angel x
Rated 5 out of 5 stars.
Like a warm hug — helped me find me
She has been incredible with me over the past few months; she is so genuine and present during sessions and she has all the time in the world for you. Her presence is literally like a warm hug! She has helped me find me, and given me so much perspective that I needed to see through my problems. I couldn’t be more grateful for her and I highly recommended her services!
P.S: her therapy room is so cosy and always warm and has tissues which is a big plus!
Rated 5 out of 5 stars.
Warm and welcoming
From my very first visit she was very warm and welcoming; she helped me understand myself and I would recommended her to anybody.
Rated 5 out of 5 stars.
I’m finally ready for the new chapter in my life
I want to say thank you for the support. She has helped me out of the darkest patch of my life and knowing someone is genuinely there to listen has made such a difference. She introduced me to a new positive mindset, and now I’m finally ready for the new chapter in my life thanks to her support and listening ear.
Rated 5 out of 5 stars.
Helped me to help myself
She has helped me to work through my own difficulties with anxiety, and has shown an incredible level of empathy and patience, allowing me to identify things that were going wrong in my own life, and helping me to develop strategies to cope with these difficulties.
Rated 5 out of 5 stars.
Let’s Me Vent To Her
Absolutely amazing councillor! I have been coming for a few weeks and I now have a sense of understanding within myself! She is so loving and calm and just lets me vent to her!! She has helped me to calm my anxiety levels along with my autism — thank you so much! 🙂
Rated 5 out of 5 stars.
Genuinely cares and invests
When I started my journey I was very nervous and unsure. After our first session I felt relaxed, and each week I was able to make baby steps moving forward. She is easy to talk to and I would recommend her to anyone. She genuinely cares and is invested in supporting you.
Rated 5 out of 5 stars.
Frequently asked questions
How do I book my first session?
Start with a free 15-minute consultation — call or text 07359 082492, message on WhatsApp, or use the contact form. If you both feel counselling is right for you, I will arrange a first full session at a time that suits you.
Do you offer online counselling?
Yes. Sessions can be in person at Tame Avenue, Wednesbury WS10 0RL, or online if that is easier for you. Many clients across Walsall, Wolverhampton, and the wider Black Country choose online when travel is difficult.
How much does counselling cost?
Fees are discussed openly at your free consultation. See the cancellation policy (48 hours’ notice).
What approach do you use?
I work integratively: person-centred at the core, with CBT, mindfulness, and solution-focused tools when they help. I work affirmingly with neurodivergent clients, including autism and ADHD.
What is the minimum age for counselling?
Sessions are for adults and young people from age 10 upwards, subject to suitability. Please mention the young person’s age when you enquire.
Do you offer funded or NHS places?
No — Phoenix Renewed is private counselling only. If you need funded support, I can signpost you when you enquire. For free NHS talking therapies in your area, see the NHS finder.
What happens in the first counselling session?
The first session is a chance to talk about what has brought you to counselling, ask questions, and get a feel for the room and how I work. There is no pressure to share more than you are comfortable with — you lead the pace.
Is counselling confidential?
Yes. What you share in session stays between us, within the ethical boundaries of BACP practice. If there is a serious risk of harm, I will explain any limits to confidentiality clearly and sensitively.
Can I bring a partner or family member?
Family counselling is available for parents, partners, and families. Mention your situation when you contact me so I can suggest the most helpful approach.
How soon can I be seen?
I aim to reply within 48 hours. After your free consultation, a first full session is often available within about a week if you wish to book and there is diary space. There is no pressure to continue after the consultation.
Am I BACP accredited?
I am BACP registered (membership number 00972506). I am working towards BACP accreditation, which is a separate process — that work is in progress and has not been completed to date.
Can I apply for a supervision placement?
Not yet — supervision placements are expected in the near future. You can register your interest via the contact form and I will be in touch when places open.
Is this right if NHS waits are too long?
Many people seek private counselling when NHS waits feel too long. Phoenix Renewed offers a calm, local first step — it is not an emergency service. For crisis support, contact your GP, NHS 111, or Samaritans on 116 123.
Get in touch
Or use the form below for a longer message. You can also book a free 15-minute consultation by phone, text, or WhatsApp.
Your details are used only to reply to this enquiry. They are not used for marketing unless you ask us to. Read the privacy notice.
Social
Day-to-day updates and reflections from me are on Instagram as @tashphoenix — thoughts, encouragement, and glimpses of life behind the practice.